Support - Software Requirements

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In order to make the maximum use of the site, it is recommended subscribers have Microsoft® Excel, Microsoft® Word, and Microsoft® PowerPoint on their computer. If the subscriber does not have these software programs, we suggest acquiring one of the Microsoft® office-based packages. These can be purchased online by visiting the Microsoft® website or other software purchasing sites online, or at your local retail store.

A browser: Mozilla™ Firefox 1.x or higher or Microsoft® Internet Explorer version 4.01 or higher.


Some of our pages contain Adobe Flash content. If you are not using Mozilla Firefox 1.X or higher or Internet Explorer 4.01 or higher, you may need to download and install the player. The player is free and can be downloaded from the Adobe Flash Player Download Center site. The download takes approximately 1 minute and instructions are provided.

For accessing many of our presentation materials, you will need the Adobe Acrobat Reader. Acrobat Reader is free and can be downloaded from the Adobe site. The download should only take a few minutes.